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Archive for January 2016

Planning for a Long Life

We’re often so focused on how to make our income last longer that we spend less time working on ways to live longer. A large, multiyear study of seniors recently reported its findings on the lifestyle elements people can modify to promote a longer lifespan. Specifically, seniors who optimize four or more of the following…

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Is Self-Service Good Service?

Have you ever asked customer service representatives a “yes” or “no” question, only to hear them dance around the answer just to avoid telling you “no”? For some, it seems the strategy in customer service is to “never say ‘no’ without offering a ‘yes’ at the same time.” [CLICK HERE to read the article, “Customer…

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What’s Your EQ?

The study of “emotional intelligence” began in the 1980s as a way to measure one’s ability to identify and manage both his or her own emotions, as well as the emotions of others. In the business world, people with high emotional intelligence, known as a high EQ (emotional quotient) are known to be more empathetic…

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Independence, Interdependence Go Hand in Hand

The interdependence a steady job provides makes it difficult to just up and leave. The company you work for relies on you to provide your expertise, and in return, you are compensated with pay and other benefits. Each party relies on the other, which means you can’t go willy-nilly quitting your job to start up…

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